General
Acknowledgment of Your Inquiry
Dear [Tenant's Name], Thank you for your email. I want to confirm that I have received your message and am currently coordinating with the relevant team to investigate the matter. I will provide you with an update as soon as possible. Should you have ...
Access Confirmation
Dear [Tenant's Name], I hope you're doing well. I’m writing to confirm that your access to [Property Name] has been successfully set up. If you experience any issues or need further assistance, please don’t hesitate to reach out. Welcome, and enjoy ...
Visitor Parking Information
Dear [Tenant's Name], I hope you're having a great day! I wanted to let you know that, unfortunately, we don't have designated visitor parking available]. The parking spaces here are reserved only. If your guests need parking, there are a few options ...
Access Fob Purchase Information
Dear [Tenant's Name], I hope you're doing well. You can purchase an access fob using the link below. This fob will provide you with secure entry to the building and its shared amenities. PURCHASE A FOB (myclarendon.co.uk) Should you have any ...
Key Release Confirmation
Dear [Tenant's Name], I hope this message finds you well. I am pleased to confirm that the keys for (apt number) apartment at [Property Name] will be released to you on [Date]. If you have any questions or need further assistance, feel free to reach ...
Balconies
Hi (insert name) I hope all is well. I am reaching out to bring to your attention that currently there is (insert items) on the balcony which unfortunately is not permitted. Please may I refer you to the following broadcast put out via the ...
App Registration
Dear [inset name], I hope all is well. Thank you for downloading the MyClarendon App. To be approved for the App, please can you complete your Alexandra Gate registration via the following link if you have not already done so: ...
POD onsite Registration
Dear [insert name], Congratulations on your new home, and welcome to Alexandra Gate. We wanted to invite you to register with us here: https://www.podmanagement.co.uk/clarendon-resident-registration As soon as this has been approved, you will be able ...
Completed Gym Induction
Dear [insert name], Thank you for completing the online gym induction and health and safety commitment statement. If you could please come and see the concierge, we can take your biometric fingerprints, which will give you access to the gym. Kind ...
Aftercare details
IN HOURS St William Aftercare Details For all apartment issues reporting and queries: Monday to Friday, 8:00am – 5:30pm T: 020 8349 6200 E: aftercarelondonnorth@berkeleygroup.co.uk A: 4TH Floor, Marlborough House, 298 Regents Park Road, Finchley, ...
Pre Move in Email
Dear XXX, Greetings from Clarendon Concierge Team and warm welcome to Alington House. I hope you are doing well. We have been informed that you will be moving in to apartment XXX Alington House. I am writing you this email to hopefully make your ...