General
Hot Water Issue – [Insert Property Name or Flat Number]
Dear (resident) Thank you for your email, and I’m sorry to hear that you’re currently without hot water. At this time, we haven’t received any similar reports from other residents, so we cannot assume this is a communal issue. It is likely that the ...
Resident not Registered
Hello, It appears we do not have your details saved. Can you please complete this form so that we can help you further. These details will only be used by POD Management to contact you and help answer your queries as best as possible. Click here to ...
Guidelines for Removal Companies and Deliveries
Dear XXX I hope this message finds you well! As we continue to welcome new residents and assist with move-ins and move-outs, I want to remind everyone of the potential challenges that can arise during these transitions, especially regarding removal ...
Thank You for Completing the Health Commitment Form (for residents of Sperry, Gilbert, Trico, Jantzen, Lincoln) - not allowed access to the gym
Dear Samuel I hope this message finds you well. Thank you for taking the time to complete the Health Commitment form for the gym. However, I regret to inform you that, unfortunately, the lease for Sperry House does not grant access to the ...
PROCEDURE (NOT EMAIL TEMPLATE) - GWQ International House Gym Access - Burgoyne Residents
As you may know, the leaseholders and residents at Burgoyne House do not have access to the International Gym. To provide them with access, the below steps will have to be followed: A unique Burgoyne House Gym Access Request form, linked here - ...
Clarification on Maintenance Issue Reporting and Cost Responsibilities
Dear Resident, I hope you are well. I would like to clarify our process regarding maintenance issues reported by individual residents. When a concern is raised about a facility that does not appear to be affecting other apartments within the ...
GWQ - Contractor Vetting proccess
Hi I hope you are well. In order to facilitate our future collaboration, it is necessary for you to complete our Contractor Vetting Process. Please use the following link to access the process: Contractor Vetting — POD Management As a referral code ...
Access to International Gym - Induction Booking and Health Commitment Form
Dear Karim It was nice meeting you yesterday. I wanted to inform you that in order to access the International Gym, you will need to complete a booking for an induction session. This session will provide you with important information about the gym ...
Thank You for Your Interest in Gym Induction
Dear [Resident's Name], Thank you for registering with Motive8 for the gym induction. We appreciate your interest in utilising the gym facilities. Unfortunately, we regret to inform you that we are unable to accept your request at this time, as the ...
Resident not Registered
Hello, It appears we do not have your details saved. Can you please complete this form so that we can help you further. These details will only be used by POD Management to contact you and help answer your queries as best as possible. Click here to ...