Dear [Resident's Name],

Thank you for registering with Motive8 for the gym induction. We appreciate your interest in utilising the gym facilities.

Unfortunately, we regret to inform you that we are unable to accept your request at this time, as the lease for your building does not provide access to the gym.

We understand this may be disappointing news, and we sincerely apologise for any inconvenience this may cause.

If you have any further questions or if there’s anything else we can assist you with, please do not hesitate to reach out.

Thank you once again for your understanding.

Best regards,