BMS Activation / EcoLeak Panel Reset Instructions
(DELETE BEFORE SENDING - IF TENANTS, EMAIL TO TENANT AND CC LETTING AGENT)
Dear XXXX,
Hope you are well. We are contacting you as we received a leak activation from your apartment.
If you cannot identify any leak, please follow the instructions in the attached guide as there might be a hidden leak or a panel fault.
If the panel does not reset, please arrange a plumber visit and/or an EcoLeak specialist visit. Suggested contractors can be found in the attached guide and on MySQP app.
(REMOVE NEXT PHRASE IF LEASEHOLDER --->>) Please ensure to communicate with your Letting Agent and/or Landlord so they can arrange this for you.
Let us know if we can be of any further assistance.
Kind Regards,
XXXX
South Quay Plaza Concierge Team